Frequently Asked Questions at Golf Sim Solutions
General Golf Simulator Questions
What equipment do you supply for a golf simulator?
We supply everything you need to build a professional-grade indoor golf simulator. Our supply-only range includes launch monitors, golf simulator software, projectors, impact screens, custom enclosures, specialist turf, and wall protection tiles.
Who do you supply golf simulator equipment to?
Our products are strictly supply-only and are perfect for anyone building their own simulator. We supply home golfers, teaching professionals, and commercial businesses looking to create a premium custom golf studio experience.
Golf Simulator Design & Room Planning
Do you provide golf simulator room design services?
Yes, we offer expert advice and a comprehensive Design and Electrical Drawing Pack. One of our CAD specialists will help you plan your room layout, provide detailed scale drawings, and offer technical advice to ensure your launch monitors, projectors, and screens fit and function perfectly.
Can I install a home golf simulator in a garage or garden room?
Yes, garages, outbuildings, and garden rooms are the most popular locations for home golf simulators. We can help you plan your setup around your available ceiling height, lighting constraints, and temperature control to ensure year-round performance.
What type of flooring and turf is best for a golf simulator?
While standard flooring can work, specialist golf turf and underlay drastically improve both ball performance and player comfort. We supply professional-grade hitting mats, putting turf, and underlay designed specifically for durability and realism.
Do you provide assembly guides for your simulator products?
Yes. To support your self-build, we are constantly adding step-by-step video guides and instructions to make constructing your enclosure and setting up your tech as straightforward as possible.
Customising Your Golf Studio
Can you supply custom-branded wall protection for commercial golf studios?
Absolutely. We manufacture and supply custom-branded Wall Protection Tiles for commercial golf simulator businesses and teaching professionals, giving your golf swing room a premium, bespoke finish.
How can I reduce noise and echo in my golf simulator room?
We highly recommend our upholstered wall protection tiles and acoustic slat panels to reduce sound reverberation and deaden ball impacts. These not only improve acoustics but also provide a high-end, professional look to your studio.
What lighting works best in a golf simulator?
You need soft, indirect lighting that avoids casting shadows on your impact screen. We supply specialised LED track lighting designed to illuminate the hitting area perfectly without washing out your projector’s brightness.
Simulator Equipment & Quality
How durable are your golf impact screens?
Our impact screens are highly durable and manufactured in-house from premium materials engineered to withstand thousands of full-speed golf ball strikes. With proper care, they deliver exceptional image quality and longevity.
What happens if the simulator equipment I want is out of stock?
If a specific launch monitor, projector, or accessory is out of stock, please contact our team. We can often source the item for you directly from our partners or notify you the moment it becomes available.
Orders & UK Delivery
How much is delivery for golf simulator equipment?
We offer free next-day delivery on most of our standard items within the UK. Please note that bespoke manufactured items, such as our custom Golf Impact Screens and Wall Protection Tiles, have a slightly longer lead time for production.
How do I place an order for my simulator build?
Simply browse our online store, add your required items to your basket, and proceed to our secure checkout. If you need a custom package, you can contact us directly for a bespoke quote.
Can I track my equipment delivery?
Yes. As soon as your order is dispatched, you will receive a tracking link via email or text message so you can monitor its progress in real-time.
Do you offer international shipping for golf simulators?
We do not offer international shipping as standard through the website. However, we can often arrange custom international freight for larger, full-studio projects—please contact us directly to discuss your requirements.
Payments & Returns
What payment methods do you accept?
We securely process payments via Stripe and PayPal. We accept most major debit and credit cards, as well as Apple Pay and Google Pay.
What is your return policy on simulator equipment?
You can return most standard items within 30 days of delivery for a full refund or exchange, provided they are unused and in their original packaging. Please refer to our full Refund & Returns Policy for details on bespoke or made-to-measure items.
Customer Support
When is your customer support team available?
Our expert support team is available Monday to Friday, from 9:00 am to 4:30 pm.
How do I contact Golf Sim Solutions for advice?
You can reach our Humberston-based team by calling 01472 476203 or by emailing info@golfsimsolutions.co.uk. We are always happy to help with technical product support, order updates, or build advice.